Workstation Specialist / On-site
Daily tasks involve solving various requests and incidents at customer’s offices, with focus on end user services and workstations. Helping our remote teams when they need testing or other work done onsite. Working closely with the customer to help them realize various IT changes in their premises.
08/2016 - 01/2017
Internship at the second level workstation support, completing tasks
that the first line Service Desk agents escalated. During the intern
ship I tried to familiarize myself with many tools and common
practices of the IT field.
Summer job / Team leader
2011 - 2017
Seasonal job in between semesters, roughly 4-6 months each year.
Landscaping, maintaining and improving flora at the employer’s
locations. Team leader between 2013-2017. As a team leader I was
responsible for training and overseeing other summer employees.
Haaga-Helia University of Applied Sciences
08/2014 - 12/2017
Bachelor of Business Administration
Information and communications technology
Kaitaa upper secondary school
08/2011 - 06/2013
Graduate with Laudatur in English